Setting up your personal information correctly on a cryptocurrency exchange is essential for security, compliance, and smooth trading. For new users of OKX, one of the world’s leading digital asset platforms, completing key account configurations ensures you can trade confidently and securely. This guide walks you through the three critical steps: KYC verification, phone number binding, and fund password setup, available on both the mobile app and web platform.
Whether you're using the OKX app or accessing via browser, this step-by-step tutorial ensures clarity and ease. We’ll also address common concerns and best practices to protect your digital assets.
Why Personal Information Setup Matters on OKX
Before diving into the steps, it's important to understand why these settings are required:
- Security: Protects your account from unauthorized access.
- Compliance: Meets global anti-money laundering (AML) and know-your-customer (KYC) regulations.
- Functionality: Enables higher trading limits, P2P transactions, withdrawals, and access to advanced features.
The three core actions—identity verification, phone binding, and fund password creation—form the foundation of a secure and fully functional OKX account.
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Step 1: Complete KYC Verification on OKX
KYC (Know Your Customer) verification confirms your identity and unlocks increased trading capabilities.
On the OKX Mobile App
- Open the OKX app.
- Tap the menu icon (☰) in the top-left corner.
- Select 【Identity Verification】.
Follow the prompts to complete:
- Level 1 (Basic Verification): Submit basic personal details.
- Level 2 (Advanced Verification): Upload government-issued ID (e.g., passport, driver’s license).
- Level 3 (Video Verification): A live or recorded video confirmation may be required for full access.
🔍 Tip: Higher verification levels increase trust in P2P trading, helping you match with better sellers and access more favorable rates.
On the OKX Web Platform
- Log in to your account at okx.com.
- Click the profile icon in the top-right corner.
- Go to 【Identity Verification】.
- Choose 【Individual Verification】.
- Complete Level 1 and Level 2 verification steps by submitting required documents.
⚠️ Note: Level 3 video verification is not available on the web version. You must use the mobile app if this level is required.
Completing KYC not only boosts your credibility but also reduces transaction friction when buying or selling crypto through peer-to-peer channels.
Step 2: Bind Your Phone Number
Linking a phone number enhances account recovery options and adds an extra layer of authentication.
📌 Note: If you registered using a mobile number, this step may already be completed.
On the Mobile App
- Tap the menu icon (☰).
- Navigate to 【Security Settings】 > 【Phone Verification】.
Enter your phone number, then verify via:
- SMS code sent to your phone
- Email verification code
- Click 【Confirm】 to finalize.
On the Web Version
- After logging in, click your profile icon.
- Go to 【Security Center】 > 【Phone Verification】.
- Follow on-screen instructions to enter and confirm your number using both SMS and email codes.
Binding your phone ensures you can quickly recover your account or approve sensitive actions like withdrawals.
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Step 3: Set Up Your Fund Password
Your fund password is crucial—it’s required for all financial operations on OKX.
What Is a Fund Password?
Unlike your login password, the fund password is used specifically for:
- Withdrawing cryptocurrencies
- Trading on spot or futures markets
- Changing security settings
It acts as a second barrier against unauthorized transactions.
How to Set It Up
Via Mobile App
- Tap the menu icon (☰).
- Go to 【Security Settings】 > 【Fund Password】.
Enter:
- New fund password
- Confirmation of the new password
- SMS verification code
- Tap 【Confirm】.
Via Web Browser
- Click your profile icon.
- Navigate to 【Security Center】 > 【Fund Password】.
Fill in:
- New fund password
- Password confirmation
- SMS code
- Submit to complete setup.
🔐 Best Practice: Never reuse your login password as your fund password. Use a strong, unique combination of letters, numbers, and symbols.
This separation minimizes risk—if one password is compromised, your funds remain protected.
Frequently Asked Questions (FAQ)
Q1: Is KYC mandatory on OKX?
Yes, while limited functionality is available without KYC, full access to trading, deposits, withdrawals, and P2P services requires identity verification.
Q2: Can I change my phone number later?
Absolutely. You can update your registered phone number anytime under Security Settings, provided you pass identity checks and verification steps.
Q3: What happens if I forget my fund password?
You can reset it through the account recovery process, which typically involves email/SMS confirmation and re-verifying your identity.
Q4: Why do I need both email and SMS verification?
Using multiple verification methods strengthens security by implementing two-factor authentication (2FA), reducing the risk of account takeovers.
Q5: Does OKX sell my personal data?
No. OKX adheres to strict privacy policies and does not share user data with third parties without consent, except where required by law enforcement or regulatory bodies.
Q6: Can I use OKX without completing Level 3 verification?
Yes. Level 3 (video) verification is optional and mainly benefits high-volume P2P traders seeking premium merchant status.
Final Tips for a Secure OKX Experience
- Always enable two-factor authentication (2FA) using an authenticator app like Google Authenticator.
- Regularly review your login activity and device list.
- Store your passwords securely—consider using a reputable password manager.
- Beware of phishing sites; always double-check the URL before logging in.
Taking time to properly configure your OKX account pays off in long-term security and trading efficiency.
👉 Start trading with confidence on a platform built for security and speed.
By following this guide, new users can seamlessly complete their personal information setup on OKX—whether via mobile or web—and enjoy a safer, more functional trading experience. Remember: a well-secured account is the first step toward successful cryptocurrency investing.